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PRIVACY POLICY
At VOYD, your privacy and trust mean everything to us.
We are committed to protecting your personal information and ensuring that your shopping experience remains safe, smooth, and transparent.
INFORMATION WE COLLECT
When you place an order or contact us, we collect basic details such as:
- Your name, email, phone number, and shipping address
- Your payment information (securely processed through trusted payment gateways)
- Communication records via WhatsApp, email, or our website contact forms
- This information is used solely to process your orders, provide updates, and improve your experience with VOYD.
DATA SHARING
We may share limited information with third-party service providers (such as courier partners and payment processors) to fulfill your orders efficiently.
These partners are required to handle your data securely and use it only for order processing purposes.
We do not sell, rent, or trade your personal information with any external parties.
COMMUNICATION CONSENT
By placing an order, you agree to receive order updates, confirmations, and packaging videos via WhatsApp, SMS, or email for verification and delivery purposes.
SECURITY
We take strong measures to protect your information through encrypted systems and secure storage.
While we do our best to safeguard your data, no method of transmission over the internet is 100% secure — so we cannot guarantee absolute protection.
YOUR RIGHTS
You have the right to access, update, or request removal of your personal information from our records at any time.
For assistance, contact our support team.
CONTACT
For any privacy-related concerns or questions:
Mon–Sat | 10 AM – 6 PM
