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View compareSHIPPING POLICY
SHIPPING POLICY
At VOYD, we make sure every order feels personal, transparent, and premium — from confirmation to delivery.
ORDER CONFIRMATION
Once your order is placed, you’ll receive an automated confirmation call to verify your details.
You’ll also get a WhatsApp message with your complete order summary, including items, total amount, and order ID.
Your order will move to processing only after confirmation through call or WhatsApp.
PROCESSING TIME
After confirmation, all orders are processed within 2–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
SHIPPING DURATION
All orders are shipped from Karachi through trusted courier partners.
Delivery time varies by location:
- Karachi & major Sindh cities: 2–3 business days
- Punjab, KPK & other major cities: 3–5 business days
- Remote or northern regions: 5–7 business days
PACKAGING & VERIFICATION
Each VOYD order is packed with care.
Before dispatch, we record a personalized packaging video showing your product, name, and address tag for verification.
This video is sent to you on WhatsApp before shipping for complete transparency.
DELIVERY CHARGES
Shipping is completely free all over Pakistan.
No hidden fees or delivery charges — every order, every city.
DELAYS
While we aim for on-time deliveries, occasional delays may occur due to courier logistics, weather, or public holidays.
If there’s a delay, our team will contact you with updates.
SUPPORT
For any order or shipping queries:
Mon–Sat | 10 AM – 6 PM
