At VOYD, we make sure every order feels personal, transparent, and premium — from confirmation to delivery.

ORDER CONFIRMATION

Once your order is placed, you’ll receive an automated confirmation call to verify your details. You’ll also receive a WhatsApp message with your complete order summary, including items, the total amount, and your order ID. Your order will move to processing only after confirmation through call or WhatsApp.

PROCESSING TIME

After confirmation, all orders are processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

SHIPPING DURATION

All orders are shipped from Karachi through trusted courier partners. Delivery time varies by location:

• Karachi: 1-2 working days
• Lahore, Rawalpindi, Faisalabad, Islamabad: 2-3 business days
• Rest of all Pakistan: 3–5 business days

PACKAGING & VERIFICATION

Each VOYD order is packed with care. Before dispatch, we record a personalized packaging video showing your product, name, and address tag for verification. This video is sent to you on WhatsApp before shipping for complete transparency.

DELIVERY CHARGES

Delivery is free only on orders above 4,000 PKR. For orders below 4,000 PKR, flat 250/- delivery charges apply.

DELAYS

While we aim for on-time deliveries, occasional delays may occur due to courier logistics, weather, or public holidays. If there’s a delay, our team will contact you with updates.

SUPPORT

For any order or shipping queries:
📩 voydwearofficial@gmail.com
📞 +92 301 2451904
Mon–Sat | 9 AM – 5 PM

• Machine wash cold (30°C / 86°F)
• Mild cycle
• Do not bleach
• Do not tumble dry
• Iron on low heat (avoid direct iron on print/embroidery)
• Do not dry clean
• Wash inside out with similar colors